AFTER SALES SERVICES

WE ARE WHERE YOU ARE

Electrifying public transportation with hundreds of electric vehicles in 22 countries on 3 continents, Karsan maximizes customer satisfaction with its after-sales services.

With Dedicated After-Sales Team, Flying Doctors, International Call Center, Online Help Desk, Technical Training, Online Spare Parts Sales, Remote Diagnose systems, no matter where in the world, Karsan is always there when you need. Because your happiness is our priority.

"BEYOND LIMITS IN CUSTOMER SATISFACTION

Karsan approaches its customers with a solution-oriented mindset through continuously updating its after-sales service applications to meet evolving needs. With both remote support technologies and a face-to-face support team, Karsan goes above and beyond in ensuring customer satisfaction, never leaving its customers alone when they need assistance with their post-purchase services.

 Dedicated After-Sales Team

With Karsan's remote and face-to-face after sales team and personalized post-purchase support services, you can reach a solution in the shortest time whenever you need.

 Flying Doctor
Karsan makes a groundbreaking move in the industry with its technical support team positioned across 22 countries on 3 continents. With this innovative approach, we deliver face-to-face solutions at the fastest pace whenever you need them.

 International Call Centre
Reach out to Karsan's technical team 24/7 for all your inquiries, issues, suggestions or requests. Experience swift support wherever you need it, ensuring a seamless solution to your every need.

 Online Help Desk
Wherever you are in the world, Karsan's remote support technologies ensure that your vehicle continues its journey without any interruption, providing the assistance you need at any moment.

 Technical Training
Karsan ensures you drive with utmost precision and safety by offering customized, in-vehicle driving, and technical training programs. Our tailored training enables you to maximize the performance of your vehicle.

 Online Spare Parts Sales
Revolutionizing the industry with a pioneering order system, Karsan allows you to place orders for the spare parts you need and track them, online. No matter where you are in the world, you can have them delivered to your doorstep.

 Remote Diagnose
Karsan ensures uninterrupted service from anywhere in the world with remote monitoring, real-time diagnosis, and solution technologies.