Policies | Karsan

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Quality Policy


We,  as  Karsan  Otomotiv  A.Ş.,  adopt  continuous  development  of  PRODUCT  QUALITY  by prioritizing PRODUCT SAFETY through the vision of becoming the most valued company of its class in our country and preferred in the Global Markets,  in order to provide  creative, sustainable and inspiring solutions and suggestions to the customer needs in the world land transportation market.  
Working with our customers, employees and suppliers and all our stakeholders in accordance 
with the following principles is our main duty and responsibility; 
Customer Satisfaction
To  achieve  perfection  with  continuous  improvement  approach  by  increasing  quality  and 
effectiveness  in  our  processes  that  were  created  for  the  purpose  of  meeting  the 
expectations of domestic and foreign customers to an international competitive level, 
Quality Approach 
With the on-site quality system that does not allow errors, aiming to do the right thing at the first time, and thus perform high-efficiency production; To have the quality approach and  competence to keep and maintain product quality at the desired level by standardizing products and processes, 
Participation of Employees 
Progressing in line with same objective together with all employees with the approach of management  with  objectives,  keeping  the  teamwork  spirit  alive  by providing effective communication. 
Contribute to development of technical and behavioral skills of employees through training support,

Process Efficiency
To work effectively and efficiently with the Lean Management approach in all processes and  based on data,
As Karsan Otomotiv A.Ş., we are committed to maintaining and continuously improving our Quality Management System that we have established in order to ensure that all our processes are managed and standardized. 

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ISO - 9001


IATF - 16949 - OSB


IATF - 16949 - Akçalar


Environment Policy

The environment management system that Karsan has built keeps all factors in production and services that may have an impact on the environment under control, consistently improving environmental performance and in compliance with all environmental regulations.

Karsan was awarded a BVQI certificate on January 27, 2004 and an ISO 14001 Environment Management Systems Certificate by the TSE (Turkish Standards Institute) on February 24, 2004.

The company’s household and industrial waste water treatment facilities, equipped with the latest technologies, are completely automatic and all process parameters are automatically recorded and monitored. The fully equipped environment laboratory carries out the analysis and control of waste waters according to relevant regulations and discharge standards.

The chimney gases incineration facility established in line with emission standards on air pollution and pollution sources prevents the concentration of pollutants from being released into the environment. The energy generated through the incineration is channeled into heating the surface processing baths so that besides reducing environmental impact, the efficient use of energy and natural gases is also maintained.

Karsan has also established a collection and control system for the hazardous wastes that are the result of production activities. By channeling the leakage of water from the chemicals warehousing and hazardous wastes areas into the water treatment facility, the risks created by water accumulating underground and in the soil are minimized.

Continuing to work to reduce the adverse effects on the environment of the production process itself and of the products over the course of their lifetime, Karsan keeps the issue of respect for the environment in the forefront of its activities.

Our Environment Policy
To protect and sustain the environment by complying with all environmental laws and regulations, keeping environmental impact under control, reducing adverse effects, continuously improving environmental performance, increasing environmental awareness and, by reaching “Operational Excellence” in all production operations, to leave a clean environment behind for future generations.

Karsan Otomotiv San. ve Tic. A.Ş. plans to implement this policy by doing the following:

  • Ensuring that all legal requirements as well as the requirements of the customer concerning the environment are fulfilled while aiming for continuous growth and improvement,
  • Within the technical and economic options available, using the most suitable technologies that are the least damaging to the environment, reducing the use of raw materials, and protecting natural resources,
  • Always considering environmental impact in the design of facilities and processes,
  • Developing our environment management system so that our environmental performance is continuously improved,
  • Fostering awareness among our employees, sub-contractors and community on our responsibilities toward the environment, and ensuring their participation,
  • Being in constant contact with suppliers and customers to work together to improve on the environmental impact of our products,
  • Reducing the amount of wastes resulting from production, shipping, warehousing, operations, treatment and maintenance activities and creating recycling and re-use alternatives,
  • Diminishing the risks related to emergencies specified in the Employee Occupational Health and Safety regulations, and creating an integrated environment of health, safety and environmental integrity.

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TS - EN -İSO - 14001:2015



Our Occupational Health and Safety Policy

Occupational Safety before an accident.

Accepting that Karsan’s most valuable asset is the people that work in all of its divisions, our aim is to reach excellence in providing our employees, guests and subcontractors a safe and secure working environment that is bolstered with continuous improvement . 

The activities through which Karsan plans to implement the Occupational Health and Safety (İSG) policy are the following: 

  • Assessing all hazards and taking protective measures to reduce the effects of possible risks,
  • Training our employees about İSG to increase their awareness about these issues,
  • Ensuring everyone’s participation in continuously developing and improving our management system,
  • Taking the necessary measures to be prepared for emergencies,
  • Fulfilling all conditions required by law. 

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TSE - İSG - OHSAS - TS - 18001            


IQNET-TS - 18001-2014-




Information Security Policy


KARSAN OTOMOTİV SAN. VE TİC A.Ş. (KARSAN) and KARSAN OTOMOTİV SAN. MAMÜLLERİ PAZARLAMA A.Ş. (KOP) consider corporate and personal information as a highly valuable asset. Therefore, information assets and business systems are critically important in terms of our business and should be protected accordingly.


The purpose of Information Security and this Policy is to ensure that the information assets of to KARSAN and KOP stay with the authorized people and the presence of "Confidentiality, Integrity and Accessibility of Information Assets".  


Regardless of their positions or duties, all KARSAN and KOP personnel are obliged to abide by the principles of protection of information assets covered in the Employee Manual.


Third party partners and their affiliated support personnel who have access to KARSAN and KOP information are required to abide by the general principles of Information Security Policy and other security rules and obligations they are required to comply.


All employees are expected to ensure the following.


  • Continuous maintenance of Confidentiality, Integrity and Accessibility of information assets of KARSAN and KOP.
  • Taking measures to eliminate loss, deformation or misuse of information assets of KARSAN and KOP.
  • Ensuring the scope, content and application of Information Security standards to be sufficient to address the risk level that KARSAN and KOP is facing and compliance with legal, regulatory, policy and best practices.


KIRAÇA Information Systems Department is the functional owner of policy and procedures describing the operations of Information Systems, and is responsible of application of these in KARSAN and KOP.  

Everyone is responsible for taking required measures to ensure compliance with the Information Security Policy and supervising the system at the primary level.


The principles of the Information Security Policy are applied in line with the Employee Manual.  Violations of the Information Security Policy are also a violation of the code of ethics and may result in disciplinary action. Violations of Information Security identified as a result of supervision,  inspection or notification may result in disciplinary actions which may lead to termination of employment.


Working together on the implementation of this policy is important for the continuous protection of our information assets and reputation and the continuity of our business success.

Okan BAŞ


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ISO/IEC 27001




ELV (End-of-Life Vehicles) Delivery Site


ELV Delivery Site List